SERVICES

Services

SUIM's SAP design and development expertise drives the services you need for stress-free SAP operations.
Your Identity Management Expert
SUIM serves many of Switzerland's largest and most security-conscious organizations: Identity Management is at the heart of our business.
From concept to implementation, SUIM works with your teams to design, develop and implement the Identity Management systems and tools you need, from HR and LDAP, to SAP portals and HANA, on-site or cloud systems, including workflows, self-services and reporting.
Your Risk & Compliance Partner
We work closely with our clients to understand the full scope of their risk and compliance demands.
From standard to bespoke solutions, SUIM helps you to customize and implement your processes and workflows, while ensuring they meet the demands of your auditors and regulators.
Your Service Management Optimizer
Let SUIM help you maximize the cost-benefit of your IT Services Management centers.
Using SUIM’s Service Analyzer tool, we can help your teams optimize their services to clients and C-Suite, reducing costs by better licences management and internal billing.

Premium services

With our premium service, clients benefit from expert guidance, proactive maintenance, regular updates, and tailored solutions to maximize the value of their SAP investments, enabling them to stay ahead in today's competitive market.

Redesign SAP Authorizations

Over time, changes to systems and organizational structures can mean that your original roles concept no longer matches current needs. When redesigning your authorizations, either due to an audit or lack of functionality, you want tools to prevent authorizations from deteriorating again. With the SUIM’s AIM solution, you have the tools to analyze your authorizations, redesign them on a solid base, and monitor them over theirlifecycle.

"The SUIM team brought a wealth of experience to redesign our authorizations systempost-merger, making the integration safer and far less costly than originally foreseen."

S4 migration of SAP Authorizations

Migrating authorizations to SAP S/4 HANA demands a meticulous and structured approach to ensure a smooth transition. SUIM's FAR - Fiori App Recommendator - solution enables a comprehensive analysis of existing authorization roles, profiles, and user access to understand the current state. FAR then proposes the optimal set of Fiori apps, based on the transactions contained in each role and best practices.
Based on this analysis, a blueprint is created, outlining the necessary changes, enhancements, and optimizations required for the S/4migration. Our FAR tool can then generate Fiori catalogs and roles, with rigorous testing and validation procedures to ensure data integrity, security, and compliance.
SUIM's AA -Authorization Assistant - module will troubleshoot any problems found during testing.

"The SUIM Team understood the requirements both from technical side as well as from the users perspective and realized a well balanced authorization concept in our new S4 system"

Bespoke SAP Development

Our SAP development services cover the creation of custom solutions, enhancements, mobile or cloud development utilizing ABAP programming, SAP Gateway, SAP Fiori and HANA. Our experienced team of SAP developers leverages ABAP to design and build tailored functionalities, seamlessly integrating them with existing SAP systems.
We also specialize in developing interactive and user-friendly Forms to streamline data entry and reporting processes. Using Fiori, we craft intuitive and mobile-adapted user interfaces to enhance user experiences and productivity. Additionally, we create efficient Workflows to automate and optimize business processes, improving efficiency and reducing people hours and effort.
Our SAP development expertise ensures that clients have robust, scalable, and customized solutions to meet their unique business requirements.
Should you require bespoke applications for your SAP Systems, especially in sensitive areas where offshoring is not an option due to security issues, contact us.

"All our developers have security clearances from the Swiss government and military."
Abap
Workflows
SAP Gateway
HANA
Cloud
Fiori

Identity Management Scenarios Design

Standard identity management scenarios are designed to meet the needs of most organizations. However, every business has unique needs and specific security requirements. Therefore, it is important for each company to be able to implement their own identity management scenarios to meet their specific needs. This will allow the company to better control access to resources and protect sensitive data.
We listen to your needs, share our experiences, guide you and assist you to quickly implement our products with your identity management scenarios.

"With the expertise from the SUIM team, the requirements of our different stakeholders (AD, Azure, SAP Cloud, SAP On Prem...) were quickly and sucessfully implemented"
Cloud
Identity

Service-Oriented Authorisations (SOA)

When redesigning processes and managing migrations towards an Enterprise Service Architecture,you need to ensure the integrity of your system security. SUIM’s Application Tracer solution generates authorizations based on executed processes, retaining only necessary authorizations, thus ensuring that your new processes are more efficient and secure.

"SUIM provided excellent advice to our redesign team and we found that SOA resulted in more streamlined authorizations process."
Authorizations
SOA

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Ongoing support

Ongoing support is a critical service for SAP users and organizations to ensure the continuous and efficient operation of their SAP systems. We offer a dedicated team or specialist as a point of contact for addressing day-to-day inquiries, resolving issues, and maintaining the health and performance of your SAP user management and authorization systems.

Second level support

We provide second level support for SAP users and authorizations, addressing complex technical issues and inquiries.
We can collaborate with your first level support teams to ensure timely and accurate resolution of user-related problems.
We analyze authorization-related incidents and troubleshoot to identify and address root causes. Our consultants coordinate with your functional teams to meet your user access and authorization needs.

Support
Root Cause Analysis

Training and certifications

We offer three levels (User, Consultant and Expert) of remote or in-person training and certification for our products. Our User level courses enable end users to master an application and its reporting capabilities. The Consultant level covers basic customizing tasks and advanced reporting. Finally, the Expert course covers advanced customizing tasks, such as setting up a system from scratch or customer-specific product adaptations.

"SUIM’s course was a very cost-effective way of getting our team up to speed quickly. They were able to get the most from the tools straight away, particularly for reporting."
Training
Certification

Let's start building a success story together.

Whether for initial SAP implementation, process improvement, systems integration or ongoing support, SUIM is your trusted partner to achieve your business goals successfully.
Contact us today to learn more about our services and discuss your specific needs.
Get in Touch
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