One of the most frustrating experiences for a user is an authorization error. This often results in an SU53 screenshot being sent and lenghty back and forth between user -> Key User and Authorization team with lots of manual effort for the Authorization team as well as for the user
With SUIM’S Authorization Assistant (AA), this process is simplified. With a single click, the user can raise an authorization issue, where the process is automated.
- If the authorization is not blacklisted, the authorizations for this user can be enhanced automatically, or
- the authorization team is notified with a workflow to approve or deny the role enhancement request.
- Furthermore, if the required authorization already exists within the concept, a role request can be sent to the approver.